1 Check these detailsWe have filled in what we already know. Change anything that is not right.
The photos tell us the rest, so that is all we need typed.
What kind of house is it? This fills in the room list underneath, so you are correcting a list rather than building one. Pick the nearest one, it does not have to be exact.
Period weatherboard or cottage Weatherboard, timber floors, a verandah out the front. Common through Kyneton, Malmsbury and the older Woodend streets. Brick veneer, 1970s to 1990s Brick with a tile roof, a separate lounge at the front and a kitchen and meals area at the back. Newer estate home Built in the last twenty years on an estate block, mostly Gisborne, New Gisborne, Romsey or Kyneton. Home on acreage A house on a few acres or more, usually with several separate living rooms and sheds. Unit, townhouse or villa Single level, usually two bedrooms with a courtyard. Common near the Kyneton and Gisborne town centres. Something else, or not sure Tick the rooms yourself below. It makes no difference to the estimate.
What else is in the house? Tick anything that applies. A study, a rumpus, a home theatre: none of them turn up in "three bedrooms, two bathrooms", and all of them are real time on the day.
We have ticked what usually comes with that kind of house. Change anything that is not right, it is only a starting point.
Anything else, and roughly how many
2 What is in the cleanFirst, what every end of lease clean already includes. Then tick anything this job needs on top of it.
First, what every deep clean already includes. Then tick anything this job needs on top of it.
The whole house, every time
This is the base. It runs whether or not you add anything below, and it is what the hours are mostly spent on.
Kitchen, inside and out Cupboards and drawers emptied and wiped through, benches, splashback, sink, rangehood filters. Bathrooms and laundry Showers, screens, grout, basins, toilets, tiles, mirrors, exhaust fans. Floors throughout Vacuumed and mopped, including the edges and under whatever we can safely move. Walls, skirtings and fittings Dust, cobwebs, grease and handprints. Minor scuffs and marks are fair wear and tear and we leave them alone. Wardrobes, drawers and cupboards Inside as well as out, which is where a lot of exit inspections actually go. Light fittings, switches and vents Cleaned. A dead globe is a replacement, not a clean, and we will tell you rather than charge you for it. The whole house, every time
This is the base. It runs whether or not you add anything below, and it is what the hours are mostly spent on.
Kitchen, surfaces and fronts Benches, splashback, sink and tapware, cooktop, rangehood filters, and the outside of the cupboards and appliances. Bathrooms and laundry Showers, screens, grout, basins, toilets, tiles, mirrors, exhaust fans. Floors throughout Vacuumed and mopped, including the edges and under whatever we can safely move. Walls, skirtings and fittings Dust, cobwebs, grease and handprints. Minor scuffs and marks are wear and tear and we leave them alone. Light fittings, switches and vents Cleaned. A dead globe is a replacement, not a clean, and we will tell you rather than charge you for it. Dusting and detail through the living areas Skirtings, sills, door tops, ledges, picture rails and the high and low edges an ordinary weekly clean does not reach. Specialised services
The three that need their own gear and their own time, so they are worth naming before the day rather than discovering on it.
Anything else
3 How it is nowOne level per row, and a mix is completely normal. If you are between two, pick the higher one. Your price is built from what you pick here, so the higher one is what keeps the day free of surprises. The full guide is at the condition guide .
The pictures are examples to compare against, not photographs of real jobs.The written description is what your estimate is based on , so if a picture and the words disagree, go by the words.
Nobody is being marked. This describes the job in front of us, not how anyone keeps their house.
Kitchen
Kitchen surfaces Not applicable. This one does not apply here. A line saying why makes the estimate sharper, not weaker.Why not? One line is plenty.
You picked Light. Benches clear and wiped in the last few days. Cooktop free of burnt-on marks. Sink and tapware free of scale. Cupboard fronts clean.Standard. A week or two of ordinary use. Splash marks on the splashback. One or two burnt rings on the cooktop. Light marks on cupboard fronts.Heavy. Burners crusted. Grease on cupboard fronts and wall tiles that is tacky to touch. Sink stained. Food residue behind or under appliances.Severe. Grease has run and set on vertical surfaces. Cupboard interiors need emptying and wiping out. Mould or pest evidence present. Some staining may not fully lift.
What each level means
Light Benches clear and wiped in the last few days. Cooktop free of burnt-on marks. Sink and tapware free of scale. Cupboard fronts clean.
Standard A week or two of ordinary use. Splash marks on the splashback. One or two burnt rings on the cooktop. Light marks on cupboard fronts.
Heavy Burners crusted. Grease on cupboard fronts and wall tiles that is tacky to touch. Sink stained. Food residue behind or under appliances.
Severe Grease has run and set on vertical surfaces. Cupboard interiors need emptying and wiping out. Mould or pest evidence present. Some staining may not fully lift. Oven Not applicable. This one does not apply here. A line saying why makes the estimate sharper, not weaker.Why not? One line is plenty.
You picked Light. Glass clear enough to see the racks through. Base clean. Racks clean and unstained.Standard. Glass hazy. Some browning on the base. Racks stained but not crusted.Heavy. Baked-on deposits on the base that catch a fingernail. Racks blackened. Spills burnt onto the floor of the oven.Severe. Interior carbonised, deposits thick enough to flake off. Racks welded with build-up. Some staining may not fully lift.
What each level means
Light Glass clear enough to see the racks through. Base clean. Racks clean and unstained.
Standard Glass hazy. Some browning on the base. Racks stained but not crusted.
Heavy Baked-on deposits on the base that catch a fingernail. Racks blackened. Spills burnt onto the floor of the oven.
Severe Interior carbonised, deposits thick enough to flake off. Racks welded with build-up. Some staining may not fully lift. Rangehood Not applicable. This one does not apply here. A line saying why makes the estimate sharper, not weaker.Why not? One line is plenty.
You picked Light. Filter not greasy to the touch. Hood surface clean.Standard. A light grease film on the hood and filter. Wipes off without soaking.Heavy. Grease on the hood that is tacky to touch. Filter needs soaking rather than wiping.Severe. Grease set hard and running down the hood. Filter clogged solid. May need replacing rather than cleaning, which is a part, not a clean.
What each level means
Light Filter not greasy to the touch. Hood surface clean.
Standard A light grease film on the hood and filter. Wipes off without soaking.
Heavy Grease on the hood that is tacky to touch. Filter needs soaking rather than wiping.
Severe Grease set hard and running down the hood. Filter clogged solid. May need replacing rather than cleaning, which is a part, not a clean. Bathrooms and wet areas Not applicable. This one does not apply here. A line saying why makes the estimate sharper, not weaker.Why not? One line is plenty.
You picked Light. Shower screen clear, no water spotting that stays after a wipe. Grout its original colour. No visible mould. Toilet clean under the rim. No soap build-up in the shower base.Standard. Water spotting on the screen that needs a proper going-over. Light soap film in the shower base. Grout darkened in the corners. Some scale on tapware. A ring in the toilet bowl.Heavy. An opaque film of soap and mineral scale on the screen. Black spotting in the silicone and along grout lines. Scale on tapware and the shower rose you can feel. Toilet bowl and base need scrubbing rather than wiping. Exhaust fan cover dusty.Severe. Mould across silicone, grout and ceiling. Scale heavy enough to obscure chrome. Staining at this level may not fully lift, and cleaning alone cannot guarantee a result: resealing or regrouting is a trade job, not a clean.
What each level means
Light Shower screen clear, no water spotting that stays after a wipe. Grout its original colour. No visible mould. Toilet clean under the rim. No soap build-up in the shower base.
Standard Water spotting on the screen that needs a proper going-over. Light soap film in the shower base. Grout darkened in the corners. Some scale on tapware. A ring in the toilet bowl.
Heavy An opaque film of soap and mineral scale on the screen. Black spotting in the silicone and along grout lines. Scale on tapware and the shower rose you can feel. Toilet bowl and base need scrubbing rather than wiping. Exhaust fan cover dusty.
Severe Mould across silicone, grout and ceiling. Scale heavy enough to obscure chrome. Staining at this level may not fully lift, and cleaning alone cannot guarantee a result: resealing or regrouting is a trade job, not a clean. If that mould is longstanding, or it is coming through the building rather than off the surface, say so below. Mould caused by the building is the owner’s problem to fix, not yours and not a cleaning job, and we would rather establish that now than price you for it.
Floors, hard (timber, tile, vinyl, laminate) Not applicable. This one does not apply here. A line saying why makes the estimate sharper, not weaker.Why not? One line is plenty.
You picked Light. Swept or vacuumed in the last week. No grit underfoot. No sticky patches. Edges and under furniture clear.Standard. Ordinary household dust and crumbs. A few marks near doorways and under the table. Tile grout slightly darker along the traffic lines.Heavy. Grit across the walking line. Dried spills. A dull film that needs more than one pass. Grout lines clearly darker than the tile. Skirting boards dusty.Severe. Build-up that needs scraping or machine work. Set-in spills. Pet or renovation residue. Grout will need separate treatment and may not return to its original colour.
What each level means
Light Swept or vacuumed in the last week. No grit underfoot. No sticky patches. Edges and under furniture clear.
Standard Ordinary household dust and crumbs. A few marks near doorways and under the table. Tile grout slightly darker along the traffic lines.
Heavy Grit across the walking line. Dried spills. A dull film that needs more than one pass. Grout lines clearly darker than the tile. Skirting boards dusty.
Severe Build-up that needs scraping or machine work. Set-in spills. Pet or renovation residue. Grout will need separate treatment and may not return to its original colour. Floors, carpet and rugs Not applicable. This one does not apply here. A line saying why makes the estimate sharper, not weaker.Why not? One line is plenty.
You picked Light. Vacuumed in the last week. Pile lifts. No visible marks.Standard. Ordinary traffic flattening. A couple of small spots. Crumbs at the edges and under furniture.Heavy. Traffic lanes clearly darker than the rest. Several spots or stains. Pet hair worked down into the pile. Edges and under-furniture not reached in some time.Severe. Widespread staining, odour, or heavy pet hair. Extraction cleaning is a separate service, and some marks may be permanent.
What each level means
Light Vacuumed in the last week. Pile lifts. No visible marks.
Standard Ordinary traffic flattening. A couple of small spots. Crumbs at the edges and under furniture.
Heavy Traffic lanes clearly darker than the rest. Several spots or stains. Pet hair worked down into the pile. Edges and under-furniture not reached in some time.
Severe Widespread staining, odour, or heavy pet hair. Extraction cleaning is a separate service, and some marks may be permanent.
Windows and tracks Not applicable. This one does not apply here. A line saying why makes the estimate sharper, not weaker.Why not? One line is plenty.
You picked Light. Glass clear on the inside. Tracks free of grit. No cobwebs at the frames.Standard. Fingerprints and a light film inside. Some grit and leaf litter in the tracks. Cobwebs in a few corners.Heavy. Film or spotting on the glass both sides. Tracks packed with grit and debris. Cobwebs at most frames. Flyscreens dusty.Severe. Mineral deposits, paint or render splatter on the glass. Tracks that need digging out. Screens that need removing to clean. Exterior glass that needs pole or ladder access is a separate service.
What each level means
Light Glass clear on the inside. Tracks free of grit. No cobwebs at the frames.
Standard Fingerprints and a light film inside. Some grit and leaf litter in the tracks. Cobwebs in a few corners.
Heavy Film or spotting on the glass both sides. Tracks packed with grit and debris. Cobwebs at most frames. Flyscreens dusty.
Severe Mineral deposits, paint or render splatter on the glass. Tracks that need digging out. Screens that need removing to clean. Exterior glass that needs pole or ladder access is a separate service. Walls, skirtings and fittings Grade this one on how clean the walls are, not on marks. Scuffs and small marks are fair wear and tear under the Consumer Affairs Victoria guidelines, and holes left by hooks or shelves are damage, so neither is a cleaning job and neither should end up in your price. What counts here is dust, cobwebs, grease, soot and handprints. Two things we would rather say now than on the day: smoke or soot staining that will not wash out needs a repaint, and a dead globe is a globe. Both are a part, not a clean. Cobwebs around window frames are counted under Windows and tracks, so you are never charged for the same thing twice.
Not applicable. This one does not apply here. A line saying why makes the estimate sharper, not weaker.Why not? One line is plenty.
You picked Light. Walls free of dust and cobwebs. Skirting boards wiped. Ceiling corners and cornices clear. Light fittings and switch plates free of dust.Standard. A film of household dust along skirtings and architraves. Cobwebs in a few ceiling corners. Fingerprints around switches and door frames. Light shades hold visible dust.Heavy. Dust ridged along the tops of skirtings. Cobwebs through most ceiling corners and cornices. Greasy handprints around switches, door frames and the kitchen wall line. Light fittings hold insects and dust that need removing rather than dusting.Severe. A sticky film across wall surfaces from cooking grease, wood smoke or cigarette smoke, needing washing rather than wiping. Cornices and ceilings discoloured. Light fittings need dismantling to clean. Staining from smoke or soot that does not wash out is a repaint, not a clean.
What each level means
Light Walls free of dust and cobwebs. Skirting boards wiped. Ceiling corners and cornices clear. Light fittings and switch plates free of dust.
Standard A film of household dust along skirtings and architraves. Cobwebs in a few ceiling corners. Fingerprints around switches and door frames. Light shades hold visible dust.
Heavy Dust ridged along the tops of skirtings. Cobwebs through most ceiling corners and cornices. Greasy handprints around switches, door frames and the kitchen wall line. Light fittings hold insects and dust that need removing rather than dusting.
Severe A sticky film across wall surfaces from cooking grease, wood smoke or cigarette smoke, needing washing rather than wiping. Cornices and ceilings discoloured. Light fittings need dismantling to clean. Staining from smoke or soot that does not wash out is a repaint, not a clean. Will the place be completely empty when we clean? Furniture, whitegoods, rubbish, anything in the shed or garage. It changes what we can reach and how long it takes. Most end of lease cleans are done on an empty property, and an empty one is quicker.
Furniture, whitegoods, rubbish, anything in the shed or garage. It changes what we can reach and how long it takes. An empty house is quicker, and a house being presented for sale is usually empty by the time we get there.
Yes, completely empty No, some things stay
How much has to be moved before we can clean You picked Light. Surfaces mostly clear. Everything can be wiped without moving much. Floors clear to walk and vacuum.Standard. Everyday items on benches and side tables. A few things to move and put back. Laundry or toys in one or two rooms.Heavy. Most flat surfaces carry items that have to be moved before anything can be wiped. Floors partly obstructed. A real share of the time goes on shifting rather than cleaning.Severe. Surfaces and floors need clearing before cleaning can start. Access to some rooms is restricted. A sort-and-clear is a different job from a clean, and we will say so up front rather than absorb it.
What each level means
Light Surfaces mostly clear. Everything can be wiped without moving much. Floors clear to walk and vacuum.
Standard Everyday items on benches and side tables. A few things to move and put back. Laundry or toys in one or two rooms.
Heavy Most flat surfaces carry items that have to be moved before anything can be wiped. Floors partly obstructed. A real share of the time goes on shifting rather than cleaning.
Severe Surfaces and floors need clearing before cleaning can start. Access to some rooms is restricted. A sort-and-clear is a different job from a clean, and we will say so up front rather than absorb it. 4 Anything we should knowAll optional. Naming something here costs you nothing and stops it being a surprise for either of us.
Anything you already know will be work, or may not come out
What is staying behind, if anything Anything that will not be moved out of the way before we get there
Anything you would rather we did not touch
